Returns & Exchanges

At The Flaming Candle, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may return unused and unopened items within 30 days of delivery for a full refund.

Return Process

• 1.
  Initiate Your Return

  Contact our customer support team with your order number and the list of items you wish to return to receive a Return Authorization number.

• 2.
  Pack Your Items

  Carefully package the unused items in their original packaging to ensure they are protected from damage during transit.

• 3.
  Ship the Package

  Affix the provided shipping label or use your preferred carrier to send the package back to our warehouse facility.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.